Thelegal.Guru research desk

Refund & Cancellation policy

thelegal.guru — an iWalkedEarth undertaking. Last updated 9 July 2026. Draft — pending final review by counsel.

Subscriptions

If you are not satisfied, you may request a full refund within 7 days of first purchase, provided you have made only minimal use of the service (a fair-use threshold on AI questions/downloads). After 7 days, or beyond fair use, subscription fees are non-refundable, but you keep access until the end of your paid term. You can cancel auto-renewal any time from your account — cancellation stops the next charge; it does not refund the current term.

Books & soft copies (digital goods)

Digital books and soft copies are delivered instantly and are non-refundable once opened/downloaded, except where the file is defective, wrongly delivered, or inaccessible due to a fault on our side — in which case we will fix access or refund that item.

AI credit packs

Credit packs are refundable within 7 days only if entirely unused. Once any credit is consumed, the pack is non-refundable. Unused credits do not expire during your active plan unless stated at purchase.

Failed / duplicate payments

If you are charged but do not receive access, or are charged more than once for the same order, we will refund the excess in full. Approved refunds are made to the original payment method, normally within 5–7 business days (bank timelines may vary).

How to request a refund

Email info@thelegal.guru from your registered address with your order details and reason. We aim to respond within 3 business days. This policy is in addition to your rights under the Consumer Protection Act, 2019 and other applicable Indian law.

Draft for the pre-launch preview; refund windows and fair-use thresholds will be confirmed with counsel and aligned to the payment gateway before public launch.